Reliable, organized, and reasonable. Most competitors are unorganized, mom-and-pop operations that are relatively unreliable. Homeowners get frustrated when a contractor fails to show up as agreed. Koala shows up on-time and offers excellent insulation service and customer service. We communicate our arrival times to our customers through use of technology. – Lifetime warranty is offered with annual inspections to ensure ongoing quality of the insulation. Top 5 Selling Points 1. Low investment-Between $120k-$159k 2. First year revenue $469k with a $167k EBITDA 3. Highly scalable 4. Simple business model-Low staff, low CAPEX, depreciable equipment 5. No lease or office space